Criteria for Management Excellence
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This questionnaire should take about 10 minutes to complete.
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What is the name of the organization you are evaluating?
What is the street address of the organization you are evaluating?
City
State
Zip
Please indicate your position with the organization:
Board
Executive Management
Staff
Please select your current staff level:
Front-line Staff
Administrative Staff
Supervisor
Mid-level Manager
How long have you been with your organization?
Less than 6 months
6 months to less than 1 year
1 to less than 2 years
2 to less than 5 years
5 to less than 10 years
10 years or more
What is the budget size of your organization?
Less than $25,000 annually
$25,000 to $99,000
$100,000 to less than $500,000
$500,000 to less than $1 Million
$1 Million to less than $5 Million
$5 Million to $10 Million
More than $10 Million
DON'T KNOW
Please select the top THREE areas that are the most important to HOW your organization operates:
Mission and Values
Service Structure
External Trends
Planning
Performance Management
Constituent Input
Human Resources
Communications
Collaborations and Partnerships
Policies and Procedures
Internal Controls
Evaluation
Accountability
Financial Management
Please select the top THREE areas that are key CHALLENGES to the operation of your organization:
Mission and Values
Service Structure
External Trends
Planning
Performance Management
Constituent Input
Human Resources
Communications
Collaborations and Partnerships
Policies and Procedures
Internal Controls
Evaluation
Accountability
Financial Management
How well you: SAY WHAT YOU DO?
Carefully read each of the statements below and choose
ALL
of those that reflect your personal knowledge and experience at the agency.
CRITERION 1: MISSION AND VALUES
Agency’s Purpose (Mission)
I
don’t know
the agency’s purpose (mission).
I am familiar with the agency’s purpose (mission).
I have seen the agency’s purpose (mission) in writing.
The agency’s purpose (mission) is regularly communicated to everyone who is involved with or could be interested in our organization.
The agency’s purpose (mission) is referred to when making decisions about agency activities.
Operating Principles (Values, Beliefs)
I
don’t know
the agency’s operating principles (values/beliefs).